The Office 365 Experts for SME's

Meet Some of The Team

Appetite is an award winning SME technology consultancy that has been working with clients to build digital platforms and provide training on Microsoft technology for over 17 years.

If you set up your technology correctly, it can add real value. That’s where we come in. Our clients tell us we make things better for them by taking away the worry and helping them to make the technology work for their business.

Where We Come From?

Managing a team or a project is complicated enough. You need tools that get the job done. Yet we all know the feeling of getting new technology and the frustration of not knowing how to use it or how to apply the tools to the best benefit of the business. Technology changes daily and even the most intuitive user can struggle. If only I had a pound for every time someone has said to us “Oh, I didn’t know you could do that” or “I wish I’d known that when I was doing x, y or z”.

Our founder, Sheryl Newman has a deep passion for technology and how it helps support people in business led to the launch of Appetite in 2016. With a small crew of talented strategist, developers, learning consultants and business analysts. We provide a better and more informed customer experience for SME clients to help them run their businesses more effectively.

 We take tremendous pride in the recognition & awards we’ve received to date. I am not only proud of the services we provide and world-class products we create, but  the underlying teamwork that makes it possible.  We also believe in sharing what we have learned and regularly share in-depth posts for best practice, webinars and other supportive materials.

We love what we do and Appetite is our way of bringing you a piece of that. Thank you for stopping by and welcome to some of our team.

Why We Do it

We are all familiar with traditional tech firms great at pushing solutions but that’s where the service ends. You want to feel supported, in control with access to expert advice and knowledge to deliver not only your immediate goals but also supporting you to create a roadmap for future growth. To add value where it matters most. The ability to have a regular proactive communication and build a relationship.

Appetite has been delivering people-focused technology solutions for over 17 years and, as technology has changed, our services have evolved to ensure our expertise and know-how continues to save our clients time, reduce waste, improve efficiency and boost productivity in the workplace.

Clients are at the heart of our process. We want to see things from your perspective, so we can provide systems, processes and training that meet your needs and solve your problems. Whether you are a startup, a growing or established company you  use technology to run your business. Maybe you need someone who understands what it takes to launch a new venture, someone who can support you, set you up for success and communicate the technology stuff in a simple and easy to understand way. Perhaps you need someone to challenge you to think differently, to reinvent the “way things are done”. Someone who will think beyond the technology – all the bells and whistles – and who wants to help you drive your business forward; everything you need is right here.

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We want to make things easy for you. Here are some common questions people ask.

Our office is in Aberdeen.

Office 365/SharePoint’s ‘cloud’ technology and online conferencing means we work with clients anywhere globally.

We work across a wide range of businesses and non-profits including: Energy, Pharmaceutical, Construction, Finance, Professional Services to name a few. We are happy to help wherever we can.

Any size of organization however, most of our work is with start-up through to SME clients (up to 1,000 users) businesses and non-profits.

Unless it’s a simple training requirement, before we can  quote, lets have a Discovery Call. This helps us understand your business and get to grips with what you might need from us. We’ll explore and discuss your options, what training or support you need from us with your systems. This keeps things simple.

From time to time you might need on a project to project basis, some online consultancy and support. We can do these and more. If  we can, we’ll quote you a fixed fee for the work, otherwise we work on an hourly rate.  We  agree this with you before any work starts.

Personal service to us means being flexible in our processes;. This means making sure our team are accessible to you.  We also want to  understand what your business, digital objectives and processes are. Technology can add value however, it isn’t just about technology. It’s about people. We leave no one behind and make sure  everyone  enjoys the benefits new ways of working can bring. It’s why many businesses chose to partner with us.

Our varied clients consider us a no-nonsense company with a solid reputation for listening and delivering on our promises. We don’t compromise on quality and the service we offer is only the best, no making do. And, unlike bigger companies, it’s five-star service all the way no matter the spend.

When looking at a supplier ask yourself not ‘How much can I save here?’ but ‘Have I got the right solution for my business. You can then decide if the additional cost saving a larger organisation might offer you is worth it…

Book a 30 minute 100% free call with us. We'll find out all about your business and give you as much help, advice, ideas and support as we can.