Blackadders

Communicate. Educate. Innovate.

Blackadders is the law firm that works as a team to provide first class, trusted advice to individuals and businesses in Scotland and further afield from its offices in Aberdeen, Dundee, Edinburgh, Glasgow and Perth. Their commitment to clients extends to wealth management and property, where Blackadders is one of Scotland’s most trusted law firms.

Blackadders

The Solution

A telephone system is a business-critical tool. Blackadders replaced their existing system with Skype for Business and Appetite for Business planned to ensure that not only their client achieved their goals but also the client’s client did not lose their trust.

The Result

Interactive & Real

Learning workshops covered all main elements of Skype for Business and value was added for the users by being provided with trusted advice, hints & tips while having the opportunity to observe the application being used in ‘real time’ with the option to get ‘hands on’.

Investing in the Future

Learning workshops covered all main elements of Skype for Business and value was added for the users by being provided with trusted advice, hints & tips while having the opportunity to observe the application being used in ‘real time’ with the option to get ‘hands on’.

Challenging Convention

To compliment the conventional printed training material Appetite for Business provided they recognised Blackadders would benefit from having a resource available any time, on any device. Known for using new technologies to enhance the client experience Appetite developed a ‘Sway’ – merging written material and video. Available online, optimised for smart phones and tablets, this was a first class solution which embraced the younger professionals and mobile workers.

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