Operations

We improve how you run your operations

Operations management is the core of running a business and ensuring that processes are smoothly run. The operations department needs to balance potential value and costs. We have helped our clients to find the right balance by empowering departments to create and improve their processes with ease.

Supplier Contracts Management

Operations management is the core of running a business and ensuring that processes are smoothly run. The operations department needs to balance potential value and costs. We have helped our clients to find the right balance by empowering departments to create and improve their processes with ease.

We can help you to:

  • Onboard new suppliers with relevant documents, processes and standards
  • Manage supplier performance reviews
  • Maintain full audit trail through reviews including document versions and approval history
  • Manage risk and compliance management throughout all supplier contracts
  • Seamlessly connect several contracts with one supplier

Manage Work Orders

You can use our work order approval workflows to ensure that all work orders are within budget and have proper authorisation. This way, the operations team ensure that all work orders are duly approved and are within agreed budgets.

We can help you to:

  • Initiate, review and approve all work orders from inception to completion
  • Capture relevant information and set up notifications to keep maintenance submitted requests moving with Flowforma® workflows

See how our customers have achieved success

Delivery schedule management/manifesting

After receiving your customer’s order, you must ensure that you deliver the right goods and services on time and on budget. We have helped our clients maintain co-ordination from ordering to production and final delivery. Automated workflows help to capture customer requirements, order changes, and delivery schedules. These ensure that you can improve the efficiency of your goods and service delivery, thus giving you top marks with your customer.

We can help you to:

  • Drive high quality standard processes with appropriate reviewers, approvals and alerts
  • Create new work instructions or amend existing documents
  • Capture special instructions and issues encountered that could affect the delivery schedule
  • Keep an audit trail of all orders, contracts, work orders or change orders
  • Improve overall project management processes

See how our customers have achieved success

Purchasing order processing

Purchase orders allow you to keep track of what you order. Automating the purchase order process gives you visibility of incoming stock and ensures that your team follows the right approval processes. We have helped our clients to reduce the risk of internal bad practices and gives clear visibility of cash flow.

We can help you to:

  • Capture budget requests using customised workflows that allow multi-level approvals based on budget authorisation level
  • Drive governance, capture historical audit trails for all purchase orders
  • Eradicate hurdles in your purchase order processes using the right data and analysis
  • Reduce commonly made mistakes in purchase order generation, approval and tracking