Process automation in 2021: Unleash performance, overcome challenges

Appetite for Business and FlowForma Process Automation are collaborating on an upcoming webinar to share their predictions for process automation in 2021. Taking place on 27th January, the live event will aim at helping teams and organisations define the right automation strategies for the year ahead.

Process automation, a business imperative

Over the few years, process automation has become key in driving digital transformation. Businesses that have eliminated repetitive and paper-based tasks through the right automation strategies and tools have managed to reach significant efficiency gains, time savings, and cost reduction improvements.

Some organisations have reported:

In 2020, automation has helped businesses navigate through the challenges engendered by the coronavirus pandemic.

And for 2021, experts anticipate process automation to become an imperative for organisations in order to survive. In other words, automation will be key in unlocking operational performance and adapting to ever-changing environments.

The keys to greater productivity in 2021

What are the right process automation strategies for 2021? How do you implement these strategies?

Through “Top 4 Predictions for Process Automation in 2021”, Appetite for Business and process automation experts, FlowForma, will join forces to support you and your organisation in efficiently tackling business process automation in 2021 and improve productivity.

During the exclusive webinar, our technical lead, Andy Ross, will be discussing with Paul Stone, product strategist at FlowForma, how you could reap the benefits of process automation.

As leading Microsoft Office 365 specialists, both organisations will share their knowledge and experience of process automation solutions for Microsoft 365. They will notably present innovative approaches allowing you to create and deliver bespoke processes simply and quickly, without any coding.

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Webinar details

In 1 hour, you will:

  • Learn how automation will be key in helping organisations adapt to the challenges and uncertainty 2021 will bring.
  • Discover how automation will support remote workers in 2021.
  • Gain insights into how to get started and avoid broken processes.


Photograph of Andy Ross

Andy Ross, Technical Lead, Appetite for Business
As technical lead at Appetite, Andy helps businesses harness digital transformation through process digitalisation and data management. With 14 years of experience in IT, Andy has acquired solid technical know-how while working with Microsoft technologies and building innovative workflows.

Paul Stone, Product Strategist, FlowForma
With 27 years of experience, Paul is FlowForma’s go-to-product expert, both from a business and technical perspective. A funding member of FlowForma, Paul also sits on the Innovation Council, ideating new product concepts, helping businesses make the complex simple.


Are you unable to attend the event live? Register and we will send you the recording following the webinar.

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